Support

Get help

Email jay@hirelypro.com with a short description of the issue, the page where it happened, and the browser you use. Do not send passwords or API keys.

Chrome extension setup

• Install Hirely from the Chrome Web Store and pin it to the toolbar.
• Open the Hirely toolbar icon and sign in.
• Visit a LinkedIn profile and open the Hirely tab on the right side.
• Review the captured name, role, company, profile URL, and photo before saving.

Extension troubleshooting

• Refresh the LinkedIn page after installing or updating Hirely.
• Confirm you are signed in if saving or email search is unavailable.
• LinkedIn changes its page regularly; edit any uncertain fields before saving.
• An email search uses one Hirely email credit only when an email address is returned.

Outlook add-in setup

• Open Integrations in Hirely and download the Outlook manifest.
• In Outlook, open Apps or Get Add-ins, then My add-ins and add the manifest from a file.
• Open a message and choose Save to Hirely from Apps.
• Some Microsoft 365 organizations block custom add-ins. Ask your Microsoft 365 administrator to deploy the manifest centrally while Hirely's AppSource listing is being prepared.

The current add-in captures the open message's sender or first recipient. It does not synchronize the mailbox or message body.

Gmail capture

• Open an individual Gmail message.
• Select the blue Hirely tab on the right edge.
• Review the detected sender or recipient, then save.
• If Hirely cannot detect a person, expand the individual message and reopen the panel.

Gmail capture reads the visible message header only. It does not scan the inbox, read the message body, or connect through the Gmail API.

Privacy and account requests

See the Privacy Policy for data details. Use the same support email to request account-data access, correction, export, or deletion.